We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order we are happy to take back the product within 7 days of you receiving the item and issue you a full refund of your purchase.
- Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.
- Customer is responsible for return shipping
- Request your Return by emailing trebahhome@gmail.com with detailed reason for return and pictures or a video of the product that supports your reason. Upon approval you will receive the address where you can mail the product you would like to return.
- To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages.
- Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.
- If the product arrives to us in a manner which is not acceptable, a refund will not be issued and the customer will be responsible to pay shipping to receive the item back.